Network Infrastructure Trainer
Network Infrastructure Trainer ("NIA") is a mobile training and self-assessment app for network infrastructure awareness, published as part of the TimrX portfolio. This page is the official support and contact point for the app.
Need help? The fastest way to reach us is by email. We aim to reply within 24–48 hours.
Contact Support
For questions, bug reports, account help, billing, or refund queries, email us and we'll get back to you:
Common Requests
- Something isn't working: Tell us your device model, OS version, and what happened — screenshots help.
- Refunds: Purchases are handled by the App Store / Google Play. See the Refund Policy for the quickest route.
- Privacy & your data: To access, correct, or delete your data, email us — see the Privacy Policy.
- Feature requests: We welcome them — just drop us a line.
Legal & Policies
The documents governing your use of the app:
- Privacy Policy — how we handle your data (UK GDPR)
- Terms of Use — the rules for using the app
- Refund Policy — how purchases and refunds work
- End User Licence Agreement — your licence to use the app
Developer & Contact Details
- App: Network Infrastructure Trainer (NIA)
- Developer: Dumitru Vasiliu (publishing as part of the TimrX portfolio)
- Support email: [email protected]
- Postal address: 39 Spearpoint Gardens, Aldborough Road North, Ilford, Essex, IG2 7SX, United Kingdom